Support & Help

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Frequently Asked Questions

🎮 Gameplay

How do I play COVER?

COVER is a path puzzle game where you must:

  1. Tap the starting door (colored door matching the first color in the sequence)
  2. Swipe through adjacent cells to draw your path
  3. Pass through colored doors in the correct order
  4. Visit EVERY cell on the grid exactly once
  5. Complete the path to win!
What are the colored doors?

Colored doors must be passed through in a specific order. Look at the color sequence at the top of the screen - you must pass through doors in that exact order. If you pass through a door out of sequence, you won't be able to complete the level.

What are walls and how do they work?

Walls (shown as thick lines between cells) block your path. You cannot pass through walls. You must find a path around them to complete the level.

How does the Back Swipe Mode work?

When you fill 50% of the grid, you can activate Back Swipe Mode by tapping the gauge. This gives you 15 seconds to swipe backwards and erase mistakes. Use it wisely!

💡 Hints & Help

How does the hint system work?

Your first hint is FREE! After that, you can watch a short ad to get additional hints. Hints show you up to 20 cells of the solution path, helping you progress when you're stuck.

I'm stuck on a level. What should I do?

Try these strategies:

  • Use the hint button (lightbulb icon) to see part of the solution
  • Reset the level and try a different path
  • Look for cells that only have one adjacent free cell - these must be at the start or end of your path
  • Plan your route through doors before you start
  • Take a break and come back with fresh eyes!

📊 Progress & Levels

How many levels are there?

COVER features 600+ unique hand-crafted levels across three grid sizes:

  • 6×6 grid - Perfect for beginners
  • 8×8 grid - Intermediate challenge
  • 10×10 grid - For puzzle masters

How do I unlock new levels?

Levels unlock sequentially. Complete a level to unlock the next one. Each grid size (6×6, 8×8, 10×10) has its own progression track.

Is my progress saved?

Yes! Your progress is automatically saved locally on your device. Completed levels, unlocked levels, and your best times are all saved.

Can I replay completed levels?

Absolutely! You can replay any completed level to improve your time or just enjoy solving it again.

🔊 Settings & Audio

How do I turn off the music?

Tap the volume icon in the top-right corner during gameplay to toggle music on/off. Your preference is saved automatically.

Can I play offline?

Yes! COVER can be played completely offline. Internet is only required for watching ads to get hints.

📱 Technical Issues

The app is crashing. What should I do?

Try these steps:

  1. Close the app completely and restart it
  2. Restart your device
  3. Make sure you have the latest version from the App Store/Play Store
  4. Free up storage space on your device (app needs ~50MB)
  5. If the problem persists, contact us at contact@ludovichorem.com
The game is running slowly or lagging

Performance tips:

  • Close other apps running in the background
  • Restart your device
  • Make sure your device meets minimum requirements (iOS 12+ / Android 6+)
  • Turn off other animations in your device settings
I lost my progress after updating

Your progress is stored locally on your device. If you uninstalled/reinstalled the app, progress may be lost. Unfortunately, we cannot restore lost progress at this time. We recommend not uninstalling the app to preserve your progress.

Ads are not loading for hints

If ads aren't loading:

  • Make sure you have an internet connection
  • Try again in a few moments
  • Remember: Your first hint is always free!
  • Check your ad tracking settings in device privacy settings

💰 Ads & Purchases

Is COVER free to play?

Yes! COVER is completely free to download and play. We show optional ads for hints after the first free hint, and occasional interstitial ads after completing levels.

Can I remove ads?

Currently, COVER does not offer an ad-free purchase option. We keep ads minimal and non-intrusive to ensure the best gameplay experience.

Still Need Help?

Can't find your answer? We're here to help!

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contact@ludovichorem.com
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Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By downloading and using COVER, you agree to these Terms of Service. If you do not agree, please do not use the app.

2. License to Use

We grant you a limited, non-exclusive, non-transferable license to use COVER for personal, non-commercial purposes.

3. User Conduct

You agree not to:

  • Modify, reverse engineer, or decompile the app
  • Use the app for any illegal purposes
  • Attempt to hack, disrupt, or compromise the app's security
  • Share your account or progress with others

4. Intellectual Property

All content, designs, graphics, and code in COVER are owned by us and protected by copyright laws. You may not copy, reproduce, or distribute any part of the app.

5. Ads and Third-Party Services

COVER displays advertisements provided by third-party ad networks. We are not responsible for the content of these ads or the privacy practices of advertisers.

6. Updates and Changes

We may update the app and these terms at any time. Continued use of the app constitutes acceptance of updated terms.

7. Limitation of Liability

COVER is provided "as is" without warranties. We are not liable for any damages arising from your use of the app.

8. Termination

We reserve the right to terminate your access to COVER at any time for violation of these terms.

9. Contact

For questions about these terms, contact us at: contact@ludovichorem.com